Support
Need help with Honey Letter? Write to hello@honeyletter.co and I will get back to you. It helps if you tell me what you were doing, which iPhone and iOS version you have, and send a screenshot if you can.
Quick answers
Restore a purchase
Open the Pro screen in the app and tap "Restore purchases". Use the same Apple ID you bought with.
Cancel or manage Pro
Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and choose Honey Letter. Refunds are handled by Apple.
The app cannot save to Photos
Check that Honey Letter is allowed to use your photo library in your iPhone's Settings. A design that uses Pro items cannot be saved without Honey Letter Pro until the Pro items are removed.
Delete my data
Your designs and photos stay on your phone. In the app's Settings you can choose "Delete all my data" to remove them.